4.27.2011

EMR Horror

I have been hearing so many horror stories about the conversion to EMR.  Office staff staring at each other in bewilderment, not knowing what to do next, how to do it, etc. Doctors who have never in their lives touched a computer are so focused on pointing and clicking that their patients sit idly, ignored.  It's scary for all involved, the patients most of all.  Would I trust a doctor to correctly document my visit on a computer?  Not a chance.  Mistakes can happen.  Mistakes happen more when you overload an already overloaded doctor with learning the system.  What's the solution?  I will say that when doctors dictate, they accomplish far more than sitting at a computer.

Emdat says:
Studies show that it takes a physician an average of 4.5 minutes per patient to document a visit using templates in an EMR system. By contrast, dictation takes only 1.5 minutes per patient. That’s a difference of three minutes per patient! If a physician sees an average of 20 patients each day, that translates to 60 minutes a day. The result? Doctors will either see fewer patients or work longer hours. Transcription costs may be lower, but so is productivity, resulting in thousands of dollars in lost revenue. Consider that physicians and their medical assistants are more expensive than transcriptionists. Doesn't high quality patient care mean physicians who focus on their patients instead of their computer screen?

Outsourcing transcription is the answer.  Outsourcing transcription where a platform is used to populate an EMR system...Even better!  That's where I come in.  Just My Type Transcription uses this Emdat platform (software as a service) to populate the EMR, HIS or Clinical Repository System in place OR will house the history for the time when EMR becomes a reality for the practice.

In an article by Ann Silberman, on Kevin, MD's blog, raises this serious issue...
...However, these are things that need to be worked out before fully implementing an EMR system, at least for any doctor who cares about making a human connection with a patient. There are tablets, iPads, laptops. There has to be a way to maintain a bedside manner method of doctoring while embracing the digital age.
 The full article can be found at EMR, a patient's perspective.

There is a way to maintain bedside manner, and the practice needs to figure it out or lose patients.

Please check out my website at Just My Type Transcription to see how we can help you get your bedside manner back.

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